FAQs for learners

Frequently asked questions for learners.

I'm not sure if training is right for me, can I speak to someone?
Yes. Our Learning Advisors will be happy to discuss whether you can benefit from taking part in one of our courses. Call them on 0808 168 2262.
Will I be able to work while I am doing a course?
Our courses are flexible in the times they run so you will be able to continue to work while you are learning with Twin Employment & Training.
Why should I do a training course?
Our courses are practically based to help you advance in your career. They are focused on teaching you the skills that employers want from their staff, and when you complete your course you will have a nationally recognised qualification to show for it.
Am I elligible?
You will be eligible for most of our courses if you have been living in England or another EU country for the past three years and working more than 15 hours per week. If the course you want to study has any other entry requirements our Learning Advisors will let you know.

How can I speak to one of your consultants?
You can contact our Employer Services Team on 0808 168 2262 or via training@twinuk.com
What kind of training do you offer?
We offer a variety of different training options to suit the needs of the individual and the organisation they will be joining. These could range from help with basic numeracy and English literacy skills to National Vocational Qualification (NVQ) courses.
Which industries do you cover?
We place candidates in a wide variety of sectors including retail, customer service, admin/secretarial, construction, hospitality, cleaning and security. If you need skilled employees, we can help.
When can I start the course I have chosen?
Our courses start regularly throughout the year. You can speak to one of our Learning Advisors to find out the next start date for your course by calling
Will I have to spend a lot of time studying?
The amount of time you would have to put into learning varies depending on which course you choose, but because our courses are designed to be practical, you will not spend lots of time studying things you don’t need to be a success in your job. Your time outside of work is precious and we will take up as little of it as possible!
How much do the courses cost?
Our courses are always funded by government or heavily subsidised, so the majority of courses are cost you nothing to study. If a course is not free, the amount of money you will have to pay will be very small.