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Who do we help?

Who do we help?

At Twin, we have more than 20 years' experience working in partnership with local experts to provide place-based services that help jobseekers get back into work and support those just entering employment. Ranging from young people seeking their first experience of the workplace to the long-term unemployed, we help people choose a fulfilling career path and develop the skills to succeed. 


Twin’s expertise centres on supporting those with multiple barriers to employment to understand their strengths and realise their potential. Our multidisciplinary team of employment coaches, sector specialist trainers and employer account managers help those currently unemployed to re-enter the job market with skills support, job brokerage, guaranteed interviews with our 1,000+ Irish employers, sector-specific bootcamps and practical one-to-one guidance on CV writing, job applications and interview technique.  

Young people (16-24) 

Starting a career can be one of the most difficult points in a working life. We help young people from all backgrounds to determine their best skills, identify suitable entry-level roles, find work placements and paid internships, and prepare for application and interview. 

Through a mix of group sessions and mentoring from inspirational mentors, we provide bespoke support for young people aged 18-24 not in Education, Employment, or Training (NEET) addressing issues ranging from gang activity and knife crime to body image and social media, while supporting them to take the best steps towards securing work. 

Low skills and digital illiteracy  

The Covid-19 pandemic has transformed the workplace and digital skills are now required for more roles than ever before. Through a suite of accredited and unaccredited vocational and employability training combined with wraparound mentoring and guidance, our advisers and trainers support those without the required digital, language and maths skills for the contemporary job market to identify and develop the skills they need for entry-level and homeworking positions and/or to progress in their current field. 

Low paid 

Poverty and low income remains a prevalent issue among the employed. Our empathetic information, advice and guidance advisers conduct ‘Benefit of Work Estimation’ to help those on low pay understand the benefits system, obtain the support they are entitled to and manage their finances. We also support them to gain new skills and secure better-paid work, whether that’s through advice on how to ask for pay rises and increases in responsibility in their current field or retraining to transition into a whole new career. 

Family support programmes 

Balancing work and childcare can feel impossible, especially if there are further needs within the family. 

Our programmes explore a family’s current situation to determine what barriers need to be addressed to help parents secure meaningful work. We assist children and parents to build positive relationships and work on behavioural issues, school performance, addiction, debt and mental health while supporting the parents’ job search.  

We also work with single parent households to provide tailored advice around funded childcare entitlements and help address the difficulties lone parents face when seeking employment. 

Community development  

We work with a variety of individual communities to help build social cohesion and personal development. For example, we deliver a youth programme for 16-17 year olds from diverse socio-economic and ethnic backgrounds every summer and autumn, giving participants the chance to meet new people, develop social action programmes, meet people from outside their peer group, take on exciting challenges and develop skills that set them up for life after school.  

Rural poverty 

Poverty remains prevalent in rural communities, even among the employed. We support those in rural areas to access our services both online and through our peripatetic workforce. Our work to support rural communities to improve their income and living conditions includes digital training for remote working and self-employment, and business advice for agricultural workers to diversify their income.  

ESOL and refugees 

The job market can feel impenetrable to those with no or limited English skills. As one of the country’s leading providers of English language services, we are at the forefront of helping refugees and migrants to gain the key language, maths and practical skills to prepare for their new life in Ireland. We also train the teachers of the future through our ESOL Practitioner training, building Ireland’s ESOL infrastructure as we prepare to welcome the next wave of newcomers.