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Hospitality Management

What does a Twin Erasmus Internship in Hospitality Management look like?

Hospitality Management

While the world is slowly opening up again, there is no question that the hospitality and tourism industry has been particularly hard hit. But for many, there is finally some light at the end of the tunnel!  A career in hospitality can be incredibly gratifying, and you'll have many opportunities at all levels of employment.

In England, the hospitality sector has grown at a consistent rate of 6 per cent for the last five years (we'll exclude 2020 - cause, well, you know...COVID). If you want to enter a field that’s on the rise and offers long-term prospects, consider hospitality for your future. So, while the industry is slowly recovering -there will be a boom - and now is the perfect time to get in on the ground and get your career started with different, fun and challenging experiences every day.

 

We currently offer Hospitality roles in

Depending on your skills and previous experience, as well as your Portuguese and Spanish languages skills, you can aim at a different range of work placements, from 4- and 5-star hotels in Lisboa to Boutique Hotels and Hostels in Valencia. A work placement in Hospitality will give you the chance to work with the locals, enhance your customer care and problem-solving skills, and obtain hands-on experience in a busy and dynamic environment.

As with all hospitality roles you may be required to do shift work, for example, AM or PM shifts and your placement can be front of house or within the restaurant or bar, depending on your experience and preference. And no matter which role you apply for - customer service will be paramount.

Front of house roles will include Reception, check-in and check-outs, bookings, customer service and customer information, while bar and restaurant roles will include restaurant and bar preparation, meet and greet customers, service and cash handling and up-selling hotel products. You may have the opportunity to assist at private events, in preparation and service.

 

Job tasks

Hospitality is anything but a typical job. Every day brings new challenges and problem-solving scenarios, so you'll have plenty of on-the-job experiences during your shift. 

  • Taking and forwarding phone calls
  • Check-ins and check-outs
  • Processing and dealing with bookings
  • Taking and placing food and beverage orders
  • Customer care
  • Setting up dining areas and cafeteria for meals
  • Managing day-to-day financial matters
  • Providing tourist information
  • Promoting and organising events
  • Dealing with invoicing
  • Meet and greeting customers
  • Cash handling
  • Table-service
  • Helping with tours and other events

The team is very nice and the work is fun, varied and interesting!

Rhys 
Hospitality Management Intern 2020

Types of jobs available

Assistant in Hospitality at Hostel

 

Find all available job roles and descriptions here

 

Ready to start a career in Hospitality Management? 

 

Apply now