NCS - Application Information

All the information you might need to apply for our paid NCS roles in any of our locations.

Twin NCS Information for Applicants  

Thank you for your interest in working on Twin NCS (National Citizen Service) programme. This page aims to provide you with as much information as possible about working with us.   


Social Action Project and Volunteering 2020 





Mon 10 August - Tue 18 August 

7 working days (Mon-Fri) 


Wed 19 August - Fri 28 August, with 20 August being a day off

7 working days (Mon-Fri) 


Note: You need to be available to work all the dates of a wave. Our preference is to offer contracts for two waves, however one wave contracts are also available.


Locations and Training running in summer 2020

All staff will be required to attend mandatory two-day training (9-5, weekends are possible) following the completion of NCS online training modules. Training may be delivered virtually dependent on social distancing guidance.

Wave Leaders: 

  • Must attend a 2-day training in London/ online on 3rd-4th August paid at £100 upon completion of the contract- see dates below.
  • Must be willing to take on the responsibility of designated safeguarding staff member (online training), fire-warden (training provided at induction), and first-aider.
  • Must attend First Aid unpaid training on 5th August (training costs covered by Twin) in Greenwich. This will be delivered as blended learning: 2 hours online which need to be completed prior to the face to face training which will take 4 hours.


Other roles:

Phase part


Training Length

Training Payment*

Dates and location



Keep Doing Good




Team Leaders, Assistant Team Leaders and Support Workers

2 days and half a day of First Aid training for Team Leaders


£100 paid upon completion of the contract



3rd-4th August in London/ Dorset/  online; 

First Aid training in Greenwich: 7th August; in Dorset: any dates for weeks commencing the 20th, 27th July or 3rd August 



* Training Payment will be made if a candidate completes their contract. Staff who do not commit to completing their wave(s) will not be paid for attending the induction training.




South West


Lot 2

Lot 4

Lot 6

Lot 8

Lot 10

Lot 15




Tower Hamlets










Waltham Forest







The application process

  • Read the relevant job description for the role to ensure you have the skills, experience and qualification(s) required before applying. 
  • Register your interest on the NCS website:, specify ‘I want to work for a specific provider’, then type in "Twin" and select your preferred location: Twin Training International Ltd- SW (South West- Dorset) or LN (London). 

  • Once you have registered your interest with NCS, you will receive an email from Twin NCS team requesting some more information. You will be required to submit this information together with an updated CV and cover letter explaining why you’d like to work on Twin NCS programme and what makes you suitable for the chosen role back to 
  • If your application is successful, we will invite you to an online interview. You will be required to have a camera on and the interview will be recorded to allow us to use a transcript service. The data will be safely stored (in line with GDPR) and deleted 6 months after the interview If you have previously worked on the NCS programme and have received positive feedback you will also be required to attend a brief interview instead, depending on the role worked.  
  • If your interview is successful, we will issue you with a conditional offer letter and follow up your references. You will also be issued with a contract.  You must return your contract to secure your role.  Please note that your contract is subject to receiving a clear DBS and suitable references. Successful applicants will be allocated a wave on a first-come-first-serve basis, so the earlier you attend an assessment the more likely we can place you in your preferred borough location. Successful applicants will be allocated on a first-come serve basis, so the earlier you attend an interview, the more likely we can place you in your preferred borough location.
  • All staff must have a clear enhanced DBS check with the barred list for children two weeks before starting work.  
  • If you are registered with the DBS update service, we will need your original DBS and ID number and written permission to check your status online.  
  • You will be sent a link so we can start to process your application. Twin will cover the cost of your initial DBS check, but this will be deducted from your salary if you do not complete your contract.  
  • If you intend to work for Twin again in the future, you must either sign up for the update service and renew annually, or apply for a new DBS check at your own expense. 
  • If you do not normally live in the UK, we will need a Report of Good Conduct/Police Report from the country you reside in. 
  • If you have spent three months or more overseas within the last five years or have worked with children or young people overseas beyond five years, an overseas criminal record check will be required. This must be accompanied by an official translation.  
  • We require you to attend a mandatory induction training for which you’ll be paid if you conclude your contract, and complete NCS online modules on introduction to NCS, safeguarding, mental health, incident management, and health and safety before your participation in the face to face training. Wave Leaders also need to complete an online level 3 safeguarding and 3-day first aid training courses, the costs of which will be covered by Twin.
  • If we have not seen proof of identity or original certificates, you must bring them to your induction training. Copies will be kept on file.  

We hope that we have provided you with all of the necessary information about working for Twin NCS, however, if we havent managed to answer your questions here, please do not hesitate to contact us on Alternatively you can refer to our list of NCS FAQ’s on our website.