Retail, Tourism and Hospitality Programme

Get a new job in retail, tourism or hospitality and benefit from better prospects within the UK's biggest job market.

Get a new job in retail, tourism or hospitality

Why retail, tourism and hospitality?

The retail, tourism and hospitality sectors are among the UK’s largest employers, with 1 in 5 of working within these industries.The industry covers everything from food services to health and fitness, bars, hotels, restaurants, shops and more.

Roles within these businesses are varied and can often lead to future progression, offering the opportunity for you to work your way through the ranks. Alternatively, you can often find flexible full and part time work, allowing you to juggle your job between your family and other commitments.

The retail, tourism and hospitality sectors are among the UK’s largest employers, with 1 in 5 of all new jobs created being in one of these fields. As well as this there are a vast range of jobs available, hours can be flexible and there is a lot of room for progression.

How can I get a job in retail, tourism or hospitality?

There are many routes into a job within these industries but many people start with entry level roles and work their way up. One thing that can make your CV stand out from the crowd is having a recognised qualification and our programme offers just that, as you could gain a BTEC Qualification in Work Skills. One thing that is certain when applying for these roles is that you need work experience. If you can gain some quality experience, either with a placement or a permanent role, your CV is more likely to be favoured by employers.

Do I need work experience?

Work experience is important for showing employers that you have been exposed to an industry where you can gain transferable skills; this can be within communication, time management or something specific such as merchandising. In addition to this, short term work experience placements allow you to get a feel for the industry and sector that you want to work in, so that you can gauge what is right for you. If you apply for a job in the same sector after your placement, you will show potential employers that you are committed to the sector and role, which could improve your chances of getting a permanent position.

As part of the programme you will carry out a work experience placement which will give you an idea of what it is like to work in your chosen sector. You will start to develop the ‘soft skills’ that are necessary for jobs within retail, tourism and hospitality, and any future employer will see that you have already gained knowledge of the role and the environment that you will work in.

What kind of skills do I need to develop for a role within these industries?

Any employer within retail, tourism and hospitality will be looking for a number of skills which will show that you can work in the kind of environments that these industries offer. Our programme will help you to improve your communication skills and awareness and will teach you the fundamentals of being able to work within a team, how to have a flexible and enthusiastic approach to work as well as learning more about the ideals of the industry.

What type of places could I end up working?

There are so many places in these industries that you could end up working; you just need to find the one that is best for you. Example roles could be in:

  • Bars, clubs and pubs
  • Conferences and events
  • Entertainment and leisure
  • Health and fitness
  • Hospitality services
  • Hotels
  • Quick-service retail
  • Restaurants
  • Tour operators
  • Visitor attractions

What will I earn?

Salaries in these industries vary dependent upon what role you are taking and the nature of the business. That said, with the increase in the rate of the minimum wage, opportunity for overtime and progression routes, you can start to earn money quickly. Even better, some employers will advertise that they pay the London living wage, allowing you to earn even more.

About the course

At Twin, we want everyone on our programmes to have the best chance of finding success and our Retail, Tourism and Hospitality programme not only helps you develop your skills and gain experience, but also gain a recognised BTEC qualification. By the end of the course, you should feel more confident and have a better understanding of how to act in the workplace and the kinds of skills you will need.

There are many modules available on the programme, each of these will equip you with the various skills and knowledge that you will need for your future career.

These include:

  • How to produce a CV – you will understand the importance of having a detailed CV and learn the most important things to include on it. This module will also look at the types of people you can use for a reference and why they are important. You will then produce your own CV.
  • How to apply for jobs – job hunting can sometimes be difficult and take a long time, so you will look at the different ways in which you can apply for a job. You will be able to identify which roles you would be suited to and will submit a job application.
  • Achieving success with your interviews – learn what types of questions you should ask at your interview, plan what you should wear, describe how your skills match those needed for the role and practise how you will structure your answers to any questions asked.
  • Conduct at work – you will learn more about how you should conduct yourself at work, what clothes will be suitable for the workplace and how you should interact with your colleagues.
  • Preparing for work placement – by finding out more able the role and company that you will be working with for your placement, you will have a better chance of being successful. You will set yourself personal goals and outline the types of tasks that you will carry out during your work experience.

Want to find out more?

Our friendly advisers will be able to answer any questions that you have. 

Contact us for further details