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Building better family relationships

Relationships aren't always easy. Luckily we offer expert advice to help you navigate troubled waters.


A groundbreaking programme builds better family relationships


Expert help is at hand for parents struggling with family relationships, with many experiencing further tensions due to the pandemic and lockdown restrictions.

We are happy to announce that we have received additional Government funding to extend the Reducing Parental Conflict (RPC) pilot for another year. This suite of free programmes aims to help participants improve communication between themselves and the other parent.

The RPC pilot has been branded Happy Families, Happy Futures. It is an inclusive intervention designed to reduce conflict between parents. Parents can be in a relationship or separated. This includes both step and adoptive parents and those with caring responsibilities such as grandparents and other individuals where there is a residence order. There is also support for expectant parents in a relationship or who may be separated.

Since its launch in 2019, the programme has helped more than 400 participants and is delivered by local partners throughout the South West of England including, Devon; Somerset; Dorset; Bournemouth, Christchurch and Poole; Wiltshire; Plymouth; and Torbay in South Hams

As a local partner, we provide skilled facilitators to assist participants with individual sessions during which their relationship with the other parent is evaluated. Facilitators aim to equip parents and carers with the skills needed to improve their communication, to ultimately benefit their children.

Types of Interventions

There are four types of intervention available depending on the family’s individual circumstances:

Family Transitions Triple P: advice and guidance to deflect the pressure of divorce or separation away from children.

Incredible Years Inc. Advance: support and techniques for parents working together to do the best for their children in their early years.

Within My Reach: helping parents to understand healthy relationships and the positive impact on their children.

Family Check-Up: building parents’ skills to support positive behaviour in their children.

Samantha Stevens explains: “The Happy Families, Happy Futures programme can be very effective at helping couples to improve how they communicate and reduce conflict within the family. During the pandemic, we have changed our mode of delivery to online sessions that has proved very successful with participants. It has enabled us to continue our much-needed service during lockdown. “However, it is important to stress that this programme is not appropriate for parents dealing with incidents of domestic abuse. Or where there is an imbalance of power and one partner may feel fearful of the other.”

Participant feedback

"The course has really helped me understand not only my child’s but also my own reactions to certain situations. A worthwhile course tailored around my own time, in the comfort of my own home."

 "Thank you very much for understanding and never judging us. You have really helped me and us as a family and, hopefully, made us a lot stronger as a family. We could not be more thankful."

New appeal

Now Twin Group is launching a two-fold appeal to both potential participants and professional practitioners in contact with parents.

“There is no doubt that the pandemic has put an extraordinary strain on many family relationships,” said Samantha Stevens, Contract and Partnership Manager with Twin Group. “We are now promoting that this effective and groundbreaking programme has been extended for another year.

“We are alerting professional practitioners, health visitors and social workers for example, or those involved in another capacity with families, such as teachers, to continue to make referrals. We are also urging parents to register an interest with their professional support contact if they feel that such an intervention could benefit them or simply send an email to ”