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National helpline for students receiving GCSE results


National helpline for students receiving GCSE results

The Exam Results Helpline is a nationwide facility operated by UCAS for students who have received unexpected GCSE exam results (whether higher or lower) and want to explore alternative future options.

On GCSE exam results day last year, the helpline gave advice to almost 700 students and around 9000 students across the whole exam results period.

Common queries so far have included: re-taking exams in preparation for university next year, moving into employment with an Apprenticeship, action to take following specific job offers, using a gap year constructively and how to use the UCAS Clearing and Adjustment system.

Careers advisers from the Exam Results Helpline are on hand until 12 noon on Saturday 27 August to provide information and advice to students and their parents across the UK. They can be reached on 0808 100 8000 (calls are free from landlines and select mobile networks).

Sarah Bull, Careers Adviser and Exam Results Helpline Adviser, commented: "It's imperative that students get good advice about the range of options available to them after GCSEs.

"Taking A-levels is not for everyone, it may be that an Apprenticeship or a BTEC is a much more suitable option - giving students the opportunity to gain employability skills, achieve a qualification and potentially earn a wage at the same time. Each student must look at what's right for them."